Your passport is part of the ticket
Rail travel uses real-name booking. Enter the identity exactly as shown in the passport, complete any verification requested by 12306 and carry that original document for the journey.
China Railway 12306 ↗Tickets & reservations
China’s trains and many popular attractions use real-name or passport-linked booking. The safest routine is simple: use the official channel, enter one consistent identity, save the confirmation and check it again before travel.
One identityMatch the passport used on the travel day
One sourceBegin with the railway or venue itself
One final checkReopen the confirmation before departure
China now
Booking is digital and identity-linked, but fragmented across the railway and individual venues. The original passport and a confirmed status matter more than a screenshot of payment.
Rail travel uses real-name booking. Enter the identity exactly as shown in the passport, complete any verification requested by 12306 and carry that original document for the journey.
China Railway 12306 ↗A venue may use its own website, official account or an Alipay or WeChat mini program. Passport support, language, release timing and the meaning of “confirmed” vary by attraction.
Palace Museum booking example ↗High-demand trains and timed attractions can have limited inventory, especially around public holidays. Release windows can change, so check the official channel early rather than relying on a fixed rule from a blog.
State Council visitor guide ↗Save the page that says the order is successful, plus the visitor, date, time and entrance. A charge, email or pending request alone may not prove that a passport-linked reservation is complete.
Official booking channel ↗The common flow
The interface changes between a train and a museum, but the safe booking sequence stays remarkably similar.
For trains, start with China Railway 12306. For an attraction, open the venue’s own website, verified account or mini program and check whether it names any authorised alternatives.
Use the passport you will carry on the day. Enter the number, nationality and full name exactly as requested; do not shorten, translate or casually reorder names.
For rail, confirm both full station names, date, departure time and train number. For attractions, confirm the venue, visit date, entry period, visitor and any separately reserved exhibition.
Look for the provider’s current cancellation, refund, modification and missed-appointment terms. A reservation request is not necessarily a confirmed ticket.
Keep the order status, booking reference, date, time, station or entrance, traveller name and support contact in a screenshot or offline document.
Open the official channel again for schedule changes, closures, entry instructions and document requirements. Carry the original passport used for the booking.
Two booking systems
China Railway provides a national official channel. Each attraction controls its own admission system, accepted documents and booking rules.
Train tickets
The 12306 English website identifies itself as China Railway’s official customer-service website and explains real-name tickets for foreign passport holders.
Attraction reservations
A museum, palace, scenic area and city landmark can all use different channels. The Palace Museum’s official page, for example, publishes its own passport and entry instructions.
After booking
A screenshot should help you identify the booking, prove its status and find the right place even when the app will not load.
01
Traveller name, passport number with most digits hidden in your personal note, and the document type used.
02
Date, time or entry period, train number or venue, full station names, entrance and any add-on reservation.
03
Confirmed status, order reference, QR code if supplied, official support contact and the page showing change terms.
If something changes
Check the official booking record rather than relying only on a notification, travel blog or old screenshot. Confirm which passenger, date and product the change affects.
Use the original booking channel unless the official provider directs you elsewhere. Read any refund, missed-appointment or rebooking consequence before pressing the final button, then save the updated confirmation offline.
Primary sources
These official pages were reviewed for this guide on 23 August 2026. Reopen the relevant source for your own travel date.
Keep preparing
Source-linked guidance
Every guide links to official or primary sources so you can verify important details before travel.
Reviewed August 2026